PRIVACY POLICY - GLOW COSMETICS

This Privacy Policy describes how glowvaults.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

• Examples: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose: to load the Site accurately and perform analytics.
• Source: collected automatically using cookies, log files, web beacons, tags, or pixels.
• Disclosure: shared with our processor Shopify.

Order Information

• Examples: name, billing address, shipping address, payment info (credit card, etc.), email address, and phone number.
• Purpose: to fulfill our contract, process payment, arrange shipping, and provide support.
• Source: collected from you.
• Disclosure: shared with Shopify and other vendors (e.g., shipping, payment gateways).

Customer Support

• Examples: name, contact info, order number, or messages sent.
• Purpose: to provide customer support.
• Source: collected from you.
• Disclosure: used internally or with support platforms.

Minors

The Site is not intended for individuals under the age of 16. If you believe a child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services. For example:

• Shopify (https://www.shopify.com/legal/privacy)
• Legal compliance (e.g., subpoenas, court orders)
• Marketing platforms (if applicable)

Behavioural Advertising

We may use your Personal Information for targeted advertising. This includes:

• Google Analytics (https://policies.google.com/privacy?hl=en)
• Social media ads (e.g., Facebook, Instagram)
• Data shared through cookies or tags with ad partners

You can opt out via:

• Facebook
• Google
• DAA Opt-Out

Using Personal Information

We use your info to:

• Provide products/services
• Process transactions
• Communicate offers or updates
• Improve the Site

GDPR - European Users

If you're in the EEA, we process your data under lawful bases such as:

• Consent
• Contract performance
• Legal obligation
• Legitimate interest

We may retain order information unless requested otherwise. You may request access, correction, erasure, or portability of your data.

CCPA - California Users

If you are a California resident, you may:

• Request access to data we hold
• Request correction or deletion
• Appoint an authorized agent to make these requests

Cookies

We use cookies to improve your experience. You can manage cookies via your browser settings. Blocking cookies may impact site functionality.

Cookies used include those for:

• Admin access
• Cart and checkout
• Analytics (Shopify and others)

Do Not Track

We do not alter practices in response to Do Not Track signals due to inconsistent standards.

Changes

We may update this Privacy Policy to reflect changes. Check this page periodically for updates.

Contact

For questions or concerns, email us at contact tab in our website.

Last updated: April 17,2025